Supervisor reviewing business continuity plans from 8x8's communications platform

Platform Resilience

The 8x8 Experience Communications Platform ensures secure, global service delivery with four levels of redundancy, and full transparency, across all employee and customer communications backed by the industry’s only platform-wide, financially-backed SLA.

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Keep your business running under any condition

Tools to meet your modern business demands

Maximized uptime through high availability architecture and ironclad security

8x8’s fault tolerant architecture means there are no single points of failure. Our cloud-based SaaS communications solutions are delivered from mirrored, top tier, fully redundant, and geographically diverse state-of-the-art data centers. 8x8 meets 3rd party verification & compliance requirements for PCI, GDPR, HIPAA, FISMA/FIPS, ISO 27001, CPNI, SOX

Two employees sitting and discussing business communication.

Quality and reliability across the globe

8x8’s global capabilities provide the ability to deliver and support cloud communications across the required countries securely and without degradation in reliability and quality.

Guaranteed call quality

Patented Global Reach™ geo-routing ensures highest voice quality across the globe. And because 8x8 owns the technology stack, you receive a consistent end-user experience as we actively monitor each and every call, accounting for variations in network traffic and conditions.

A female employee communicating with business colleagues on a video call using CCaaS tools on a laptop.

Globally diversified to meet your business needs

Global delivery with 35 geographically redundant locations/regions provide seamless connectivity and high availability. We have relationships with +220 global carriers and +30 Tier 1 in order to provide the best possible voice quality by routing agent phone calls via the best carrier with the shortest path.