Conversational AI by Engage Hub

Engage Hub’s Conversational AI-powered Agent uses our native Natural Language Processing (NLP) engine, with deep real-time integrations

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engage hub logo

Engage Hub’s Conversational AI-powered Agent uses our native Natural Language Processing (NLP) engine, with deep real-time integrations

Summary of Integration

Benefits of incorporating Conversational AI into your customer service strategy:

  • First call resolution
  • Deflect calls with Significant cost savings
  • Reduce Average handle time (AHT)
  • Increased customer satisfaction
  • Empower customers to self-serve

Features

Features of incorporating Conversational AI into your customer service strategy:

  • Automate first-line support
  • Empower customers to self-serve
  • Seamless agent handover
  • Go beyond FAQ's
  • 24/7 customer support
  • Personalize every interaction
  • One Chatbot, many channels

Prerequisites

8x8 X6, X7, or X8 license

Security & Compliance

Developer: Engage-Hub

Location: Europe

Terms of Service

Privacy & Data Governance

Certifications & Compliance: ISO 27001 and PCI compliance level 1 certificates available on request

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