cx-london
cx-london

Join us at our London, UK office for our CX Tour, where we'll delve into the latest trends and future directions in customer experience.

Agenda

Schedule

11am - 4pm:
General Session:
Registration and Networking Breakfast
Welcome and Introductions
Trends and Innovations: Pioneering the Future of CX
Customer Fireside Chat
Technology Partner Ecosystem Spotlight
CX Thought Leadership and Customer Panel
Lunch, Networking and Ask the Expert Demos

Location

location

8x8 UK (EMEA HQ)

3rd Floor The Relay Building, 114 Whitechapel High St,London E1 7PT

Introducing our expert speakers

Rafael_Ferreira

Rafael Ferreira

Senior Director of Product Management Contact Center

8x8

Lisa_Orford

Lisa Orford

VP, Product for Contact Centre

8x8

Chris Angus

Chris Angus

VP, Contact Centre Engagement

8x8

Event sponsor

`Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.

Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.

Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.

Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.

Creovai

Event sponsor

`Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.

Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.

Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.

Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.

Creovai

Event sponsor

Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.

Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.

Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.

Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.

Creovai

Event sponsor

Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.

Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.

Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.

Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.

Creovai

8x8 CX Tour Locations

Join us at a city near you. More dates and locations are coming soon!

atlanta.png

Atlanta, GA

August 21, 2024

Registration closed!
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Jersey City, NJ

September 12, 2024

Registration closed!
chicago.png

Chicago, IL

September 18, 2024

Register now!
dallas.png

Dallas, TX

September 26, 2024

Register now!
campbell2.png

Campbell, CA

October 10, 2024

Register now!
Manchester

Manchester, UK

November 13, 2024

Register now!

Find CX inspiration. Lead CX transformation.

Find CX inspiration. Lead CX transformation.

Find CX inspiration. Lead CX transformation.

Find CX inspiration. Lead CX transformation.