Join us at our London, UK office for our CX Tour, where we'll delve into the latest trends and future directions in customer experience.
Agenda
Schedule
11am - 4pm:
General Session:
Registration and Networking Breakfast
Welcome and Introductions
Trends and Innovations: Pioneering the Future of CX
Customer Fireside Chat
Technology Partner Ecosystem Spotlight
CX Thought Leadership and Customer Panel
Lunch, Networking and Ask the Expert Demos
Introducing our expert speakers
Rafael Ferreira
Senior Director of Product Management Contact Center
8x8
Lisa Orford
VP, Product for Contact Centre
8x8
Chris Angus
VP, Contact Centre Engagement
8x8
Event sponsor
`Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.
Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.
Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.
Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.
Event sponsor
`Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.
Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.
Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.
Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.
Event sponsor
Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.
Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.
Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.
Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.
Event sponsor
Creovai is the leading provider of conversation intelligence and real-time agent guidance software that is designed to improve both the customer and agent experience in your contact center.
Built by people with extensive experience working in and leading contact centers, Creovai’s technology simplifies your customer interactions and surfaces tangible opportunities for you to improve contact center operations.
Our technology intuitively listens to what your customers are saying in real time, understands their intent, and gives you all the information you need to take positive action. Be that guiding your agents, fixing broken processes, or making faster decisions.
Creovai has a long track record of success and has a global footprint with hundreds of brands relying on us to give them the insights they need to elevate their contact center performance.