A man using 8x8 University resources on his laptop to learn about CCaaS products offered by 8x8.

8x8 University

Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Upcoming University Webinars

8x8 University: Mastering 8x8's Admin Console

Wednesday September 25th, 2024 | 8am PT / 11am ET / 4pm BST

Discover easy ways to create new accounts, onboard users, assign devices and configure features within the 8x8 Work Admin Console.

Through a live demo, you’ll learn how to:

  • Claim and port phone numbers
  • Add and manage users
  • Optimize work groups (call queues, ring groups)
  • Create auto attendants and customize audio files
  • Order additional lines and equipment

8x8-admin-console.png
8x8-admin-console.png

Ask the Experts: Setting up and Managing Voicemails

October 9th, 2024 | 8am PT / 11am ET / 4pm BST

Join 8x8 experts to discover how to maximize the potential of 8x8 solutions for more efficient communication with your customers and colleagues. In this webinar, you will learn how 8x8 Voicemail services can keep your business running smoothly even when you can't answer a call.

At the webinar, you’ll learn:

  • How to set up and retrieve voicemail
  • How to access voicemail with the 8x8 Work for Mobile app
  • How to access Call Queue and Ring Group voicemail
  • Strategies for configuring e-fax
  • Other helpful tips and tricks
contact-center-agent.png
contact-center-agent.png

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Share your 8x8 story

Share your 8x8 story

Share your 8x8 story

Share your 8x8 story

Speak with a specialist

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